We had a great experience at Baum Braces. The staff was friendly, helpfull and patient. Michelle and Dr. Baum took the time to explain the process and clearly stated what to expect. I really liked how they acknowledge my son and spoke directly to him about the process. My son was excited and confortable. The procedure was smooth and fast. The lady (forgot her name) that assisted Dr. Baum with the braces was sweet, calm and knowledgeble. Thank you Dr. Baum and team for a great experience!