The front and back office staff is exceptional in terms of professionalism, friendliness, and in making our whole experience pleasant from walking through the door to scheduling our next appointment.
I have been a patient at Baum Braces for the past six months.
On occasion, I have called the office with questions and/or concerns regarding my treatment plan. Each time, the receptionists (3 or 4 different employees) were able to respond to me with confidence on the spot. In addition, they were patient and understanding...
The level of patient service is unsurpassed in the Newtown office; simply a breath of fresh air!
Baum braces is awesome. I love earning points for gift cards. Everyone in the offfice is kind and respectful!!
whenever i had to visit baum braces over the many many years (from elementary school to college!) of having expanders, braces, retainers, and now invisalign - i always knew what to expect. i would always be welcomed with a happy, joyful face at the front desk, then after a (very quick!) period of time i would be taken to the back, to begin my appointment with yet another amazing representative. everyone at baum always seems so happy to be there - rain or shine, they always have a positive and uplifting attitude. i think this quality of a staff is so important and definitely a must in the healthcare field! i know firsthand that not every visit or procedure is easy/favorable, but with the enthusiasm and unwavering support of the baum team, i know my visit will always be short - and sweet.
I love Baum Braces!
The best! So helpful. We love it here!
Amazing staff that truly care about their patients!